Privacy Policy

The Information We Collect and Use

By “information,” we mean data collected through our website, forms, and communication channels, including but not limited to your name, email address, phone number, and any details you provide when requesting services, booking appointments, or communicating with us.

We use this information strictly to:

• Provide and manage our services
• Respond to inquiries and customer support requests
• Send appointment confirmations, reminders, and service updates
• Send marketing and promotional messages (only if you opt-in)
• Improve our services and user experience

SMS / TEXT MESSAGE COMMUNICATION (A2P COMPLIANCE)

By providing your phone number and opting in through our forms, website, or other communication channels, you expressly consent to receive SMS messages from P3 Physical Therapy Inc.

These messages may include:

• Appointment confirmations and reminders
• Follow-ups and service notifications
• Promotional or marketing messages (if opted-in)

Message Details:

• Message frequency: Varies based on your interaction with our services
• Message and data rates may apply
• Opt-out anytime: Reply STOP to unsubscribe
• Help: Reply HELP for assistance

We do not share or sell your SMS consent or phone number to third parties for marketing purposes.

Registration

You may browse our site without registering. However, when you fill out forms or register for services, we may collect contact information such as your name, email, and phone number to deliver services effectively.

Aggregate Information

We may collect non-personal statistical data such as:

• Page visits
• Time spent on pages
• Click behavior

This data is used to improve our services and does not identify you personally.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience
• Track website performance
• Understand visitor behavior

You can disable cookies through your browser settings, though some features may not function properly.

IP Addresses

We collect IP addresses for:

• System administration
• Security monitoring
• Usage analytics

This information helps us maintain and improve the platform.

Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only in the following cases:

Service Providers

We may use trusted third-party vendors (e.g., CRM systems, messaging platforms) to help operate our services. These providers are contractually obligated to protect your data.

Legal Compliance

We may disclose information if required by law or to protect our rights, users, or services.

Business Transfers

If our business is acquired or merged, user data may be transferred as part of that transaction.

Communications

We may contact you via:

• SMS (with consent)
• Email
• Phone

These communications are used for:

• Service delivery
• Customer support
• Optional marketing (opt-in only)

Opt-Out and User Rights

You may opt out at any time:

• SMS: Reply STOP
• Email: Click unsubscribe link
• Direct request: Email us

Data Security

We implement industry-standard security measures including:

• SSL encryption
• Firewalls
• Secure data storage

While we strive to protect your data, no system is 100% secure.

Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices.

Children’s Privacy

We do not knowingly collect data from individuals under 13 years old.

Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our services means you accept those updates.

Contact Information

If you have any questions, contact:

P3 Physical Therapy Inc.
📧 Michael@p3athletic.com
📍 1673 S Main St.
Milpitas, CA 95035